Transcribe - Commercial Use
Transcribe is a new application that allows your customers, especially those who are non-English speaking or disabled, to communicate with you securely online. Our solution reduces the costs associated with interpretation and, more importantly, increases direct engagement between you and your customers. Transcribe uses a text based multilingual interface available to customers at all times, directly on your website.
Key Benefits
- Increase your market penetration
- Maximise business opportunities by improving access for your non-English speaking or disabled customers
- Streamline communication by facilitating speedier contact and faster responses at a lower cost.
- Web based solution for use across your organisation by contact centres, departments and individual users.
- Save money by reducing your reliance on costly interpretation and translation services.
- Customers will feel more valued as they are encouraged to feedback on your services.